Blog : DC Retirement | October 17, 2024

How America is saving with managed accounts

The Advice Guy blog series
Evan Wolf, CFP®

Senior Advice Strategist, Institutional Investor Group

Takeaways from How America Saves 2024 on participant investment advice—and a farewell to TV clip shows

Growing up in the ‘80s and ’90s, with a somewhat spotty social life, I watched a lot of sitcoms. For the younger readers, this was an era when networks churned out 20 or more episodes each season. When the good ideas began to dry up, writers would occasionally create clip shows, starting with some loose premise ("We've sure had a lot of good times in this house . . . ”) and then filling the rest of the time with excerpts from previous episodes. Even as a kid, I remember perceiving this as a cop-out and feeling like I was being cheated out of something.

Fast-forward 30 years and, while the clip show may be a thing of the past, I'm still on high alert for dereliction of duty by content creators. So you can imagine my hesitation when I was encouraged to devote an Advice Guy blog post to participant investment advice in the recently released How America Saves 2024. “How could I do that to my millions of adoring readers?” I thought to myself. "They expect cutting-edge, original content!” But after a bit of reflection, and a reminder that making wild claims about my readership could hurt my credibility, I realized what a great idea it was.

How America Saves is one of Vanguard's (and the industry's) premier annual publications, and its compelling data and insights have a lot to offer for those of us interested in defined contribution advice and managed account programs. I encourage you to spend time directly with all 114 pages of data-filled goodness, but for now, here are my top five advice-related highlights and takeaways:

A person sitting on an over-stuffed couch reaches out to tug on a floor lap’s pull chain. The shag carpet beneath the couch and the person’s feet is deep and thick, evocative of homes of the 1960s and ‘70s.
one in a red circle

First, the headline stats. Managed accounts are on the rise! Meanwhile, the percentage of participants enrolled has held roughly steady. 

Forty-three percent of plans, representing 77% of participants, offer managed accounts. These numbers are up from 37% and 63%, respectively, just four years ago (Figure 1). Clearly, interest in managed accounts is growing.  

Of those participants with access to a managed account, 10% were enrolled in 2023, a rate that has held steady at 9% to 10% since 2019.1 This stability is interesting, as so much else has changed (in particular, many more plans offering managed accounts and the explosion in target-date fund usage; see number 4 below).

Figure 1. Advice offered trend
Vanguard defined contribution plans
A stacked bar chart shows that in 2091, 37% of Vanguard defined contribution plans offered managed account advice, 63% of participants were offered managed account advice, and 9% of participants used managed account advice when offered. By 2023, 43% of plans offered managed account advice, 77% of participants were offered managed account advice, and 10% of participants used managed account advice when offered.
Source: How America Saves 2024. Vanguard, 2024.
two red circle

Managed account users tend to be older, with higher average balances, compared with the overall population. But there is also demand for managed accounts across all ages and characteristics.

When compared with the overall population, managed account users are older and longer tenured, with higher average and median balances. Compared with do-it-yourself investors, however, they are younger and less tenured, with lower average and median balances.2

This is one of my favorite findings, as it addresses the objection I commonly hear that managed accounts are good only for older investors with higher balances. In fact, there's demand for managed accounts by investors across the income, age, job tenure, and account balance spectrums.3 Clearly, these individuals are seeing value in being enrolled, whether that's portfolio, financial, emotional, or time value, or likely some combination of the four. 

A few examples:

The rate of managed account adoption is 9% for those earning $50,000 to $75,000 and 11% for those with income greater than $150,000.3
Five percent of 25- to 34-year-olds are enrolled in a managed account.3
Eight percent of participants with account balances of $25,000 to $50,000 are enrolled.3
Many participants defaulted into the plan and into a qualified default investment alternative find their way into managed accounts. Seven percent of participants in plans with automatic enrollment are in a managed account, compared with 8% of those in plans with voluntary enrollment.3
three red circle

There's a massive discrepancy in the offering of managed accounts based on plan size.

It's not uncommon for the largest plans (those with more than 5,000 participants) to offer features that are less common in smaller plans (for example, partial distributions and Roth and after-tax sources), but I couldn't find a more extreme case than that of managed accounts (Figure 2).

Compared with 80% of the largest plans, only 22% of plans with less than 500 participants offer managed accounts. And it's not that there's something different about the participants or their need or demand for advice; enrollment is consistent at 8% to 10% across plan sizes.4  I'd love to hear other thoughts (no bad ideas in brainstorming!), but I suspect it's more a function of plan sponsor bandwidth.

Adding and overseeing a managed account program may not seem like a top priority for an HR team likely stretched thinner than their colleagues at larger companies. If you're in this category, let's at least have a conversation. It's not as onerous or scary as you might think (read my earlier blog post on this topic).

Figure 2.  Advice offered, 2023
Vanguard defined contribution plans
A bar chart shows the percentage of plans offering managed account advice in 2023, by number of participants in the plan. While the average for all plans was 43%, the percentages of plans offering managed account advice, was 22% for plans with less than 500 participants, 47% for 500-999 participants, 60% for 1,000 to 4,999 participants, and 80% for plans with 5,000 or more participants.
Source: How America Saves 2024. Vanguard, 2024.
three red circle

While our view within Vanguard is that advice and managed accounts are the most personalized and high-touch form of financial wellness, it's also clear that effective plan design can do a lot to help drive positive participant outcomes. 

Here are a few of the statistics that jumped out at me, all demonstrating the power of plan design:

Overall, employees had a participation rate of 82%, compared with 94% for those in plans with automatic enrollment.5
Eligible employees hired under automatic enrollment had an average total contribution rate of 12.3%. This is 66% higher than for those who joined a voluntary enrollment plan (7.4%).6
66% of participants have a professionally managed allocation,7 with most of that population (58%) holding a single target-date fund.8
I sometimes talk to people who seem to feel that there's an existential battle brewing between target-date funds (TDFs) and advice, where one must win at the expense of the other. If anyone would be biased, it's probably the Advice Guy, but I don't see it that way. I think that each solution has strong benefits, that single TDF investors (especially in a plan with autofeatures) can achieve financial well-being, and that there will always be a portion of a plan population looking for the additional financial, portfolio, and emotional support, and time, that advice can help provide. My Vanguard colleagues have published some interesting pieces that you might want to check out on how advice and TDFs can offer a spectrum of financial wellness solutions.9
three red circle

Long-term performance is important but not as important as whether investors are on track to achieve their financial goals. After all, long-term performance is largely the outcome of the amount of risk participants take in their portfolios over time.

Is it possible for a do-it-yourself investor to outperform a TDF or a managed account? Of course! Is it likely that they'll do it consistently over time with an appropriate level of risk for their goals and characteristics? Much less so!

When you look at the five-year results for defined contribution participants, you'll see that the average annual returns are fairly similar across single TDF, managed account, and do-it-yourself populations (9.8%, 10.2%, and 9.7%, respectively).10

The dispersion is where the story gets more interesting. The range of outcomes for single TDF investors is narrowest, as it's really the definition of TDFs: one-size-fits-all. Do-it-yourselfers are all over the place, with average returns ranging from 2.1% to 14.7%.11 Managed account participants walk a middle path, with a wider range of outcomes reflecting the greater personalization that participant investment advice provides within the constraints provided by a professional manager.

Note: Past performance is no guarantee of future returns. 

Wrapping it up

How did I do at summarizing a year's worth of work from Vanguard Strategic Retirement Consulting in one post? Drop me an email and let me know! And perhaps file away these three parting thoughts as you return to your regular activities:
black circle 1
There's a lot of great stuff happening in retirement plans these days. Kudos to those of you involved in running plans and driving these wonderful results! If you haven't already, you may want to take a deeper dive into How America Saves 2024.
black circle 2
Advice is an increasingly common plan feature that can help meet the financial needs of a wide range of participants.
black circle 1
It's a great time to be a consumer of TV. With all of the streaming platforms and on-demand viewing options, you never have to be stuck watching a sitcom clip show again.
Questions?
Comments?
Ideas for future blog posts?  
Sources:

1 See Figure 89 on page 83 in How America Saves 2024.

2 See Figure 76 on page 71 in How America Saves 2024.

3 See Figure 77 on page 72 in How America Saves 2024.

4 See Figure 88 on page 82 in How America Saves 2024.

5 See Figure 30 on page 35 in How America Saves 2024.

6 See Figure 49 on page 48 in How America Saves 2024.

7 Defined by Vanguard as participants who have their entire account balance in a single target-date, target-risk, or traditional balanced fund, or in a managed account advisory service.

8 See Figure 75 on page 70 in How America Saves 2024.

9 Kimberly Stockton, Jeffrey Seegers, and Vivien Chen. Target-Date Strategies and Advice: Behavioral and Portfolio Considerations. Vanguard, January 2024; and Kimberly Stockton and Jeff Seegers. TDFs or Financial Advice? How About Both?  Vanguard, May 2023.

10 See Figures 94 and 95 on pages 87 and 89 in How America Saves 2024.

11 2.1% for investors in the 5th percentile and 14.7% for those at the other extreme, the 95th percentile. For more details, see page 86 in How America Saves 2024.


More from the author


The right advice options for your plan


Notes:

All investing is subject to risk, including the possible loss of the money you invest.

There is no guarantee that any particular asset allocation or mix of funds will meet your investment objectives or provide you with a given level of income.

Investments in target-date funds are subject to the risks of their underlying funds. The year in the fund name refers to the approximate year (the target date) when an investor in the fund would retire and leave the workforce. The fund will gradually shift its emphasis from more aggressive investments to more conservative ones based on its target date. An investment in target-date funds is not guaranteed at any time, including on or after the target date. 

Advice services are provided by Vanguard Advisers, Inc., a registered investment advisor, or by Vanguard National Trust Company, a federally chartered, limited-purpose trust company.