Senior Advice Strategist,
Vanguard Workplace Solutions
Kurt Fauerbach
Senior Vice President and
Head of Workplace Retirement
Edelman Financial Engines
Wei Hu
Vice President of
Financial Research and Strategy
Edelman Financial Engines
Senior Advice Strategist,
Vanguard Workplace Solutions
Kurt Fauerbach
Senior Vice President and
Head of Workplace Retirement
Edelman Financial Engines
Wei Hu
Vice President of
Financial Research and Strategy
Edelman Financial Engines
I had a shining moment as a home improvement DIY titan. Let me paint the scene: I had just bought my first house, an 85-year-old twin with some, as you might call them, “opportunity areas.” I was single, no kids, and no homework. It was the perfect time to undertake a full basement renovation, including demolition, waterproofing, framing, drywall, and numerous other steps that I’ve either suppressed or forgotten due to the (likely mishandled) toxic chemicals. One year and only a few nonpermanent injuries later, I had an entirely acceptable basement to show for my efforts.
Kurt Fauerbach: Edelman Financial Engines was cofounded by Nobel Prize winner Bill Sharpe in the mid-1990s with a clear mission: to provide institutional grade investment advice to all retirement plan participants, regardless of their account balance. The vision was to leverage the emerging internet to deliver this advice even though it was a novel concept at the time. To give you a sense of how early this was, we were using platforms like AOL to reach more people.
By 2004, we realized that the most effective way to offer meaningful help to retirement savers was through discretionary advice services in employers benefits packages. This spurred our strategic relationship with Vanguard and integration with Vanguard's industry leading recordkeeping services, which made it possible for even more people to access financial advice through their company's 401(k) plan.
Wei Hu: We learned early on, starting in 1998 with our first online advice client, that people needed advice on how to save and invest for retirement. And many weren't willing or knowledgeable enough to implement changes themselves.
It became apparent that people needed a managed account service where they could hand over the investment responsibility to a trusted entity. The relationship between the employee and employer is crucial here. Participants can trust that their employer has vetted Vanguard, who has in turn vetted EFE, ensuring that they receive reliable and effective investment advice.
Working together to help achieve the best possible outcomes for plan sponsors and their employees is a hallmark of our strategic relationship. EFE and Vanguard have collaborated numerous times to creatively address challenging issues with plan design to best serve participants.
—Kurt Fauerbach
Wei: Plan sponsors should consider choosing a high-quality advisor they trust and that their participants will trust. The fact that Vanguard has selected us and conducts due diligence every year adds a higher level of credibility and trustworthiness.
However, one potential downside of a subadvised relationship is the ongoing need for integration between the two companies. Participants moving between the two web experiences may sometimes see changes to the look and feel. Vanguard's and EFE's technology systems are very well integrated, which helps us work together on enhancements to avoid gaps in the participant's experience.
Sources:
1 Edelman Financial Engines, July 2025.
2 Edelman Financial Engines, March 2025.
Notes: