Vanguard - Privacy statement
 

Privacy statement

As a Vanguard client, your organization has entrusted to our care certain confidential data. We recognize that your relationship with us is based on trust, and that you expect us to act responsibly. Because our clients' personal and financial data are private information, we hold ourselves to the highest standards in their safekeeping and use.

We use the information you provide to us through this website primarily to make you aware of financial products and services that may be of interest to you.

When you apply for access to this site, we ask you to provide us with certain personal contact information. This information may include your:

  • Name and address.
  • Phone number and e-mail address.
  • Business segment.

We do not sell information about current or former clients to third parties. Nor do we share information about clients or prospective clients, except to make you aware of the products and services we offer.

To alert you to other Vanguard financial products and services, we may share your information within the Vanguard family of affiliated companies. This would include, for example, sharing your information within Vanguard to make you aware of new Vanguard funds or other investment offerings, or the brokerage services offered through Vanguard's brokerage companies, or the asset management and trust services offered through Vanguard's trust companies and registered investment advisors inside Vanguard.

Additionally, we will release information about you if you direct us to do so, if we are compelled by law to do so, or in other legally limited circumstances (for example, to prevent fraud).

Our website uses some of the most secure forms of online communication available, including data encryption, Secure Sockets Layer (SSL) protocol, and user names and passwords. These technologies provide a high level of security and confidentiality when you access information or send secure messages, for example.

The Vanguard Institutional Investors website offers customized features that require our use of "HTTP cookies" and similar data files—tiny pieces of information that we ask your browser to store. However, we make very limited use of these data files. We don't use them to pull data from your hard drive, to learn your e-mail address, or to view data in cookies or other similar data files created by other websites. We will not share the information in these data files or give others access to it—except to help us better serve your investment needs.

When you visit our website, we may collect, either directly or through third-party service providers, certain technical and navigational information, such as computer browser type, internet protocol address, pages visited, and average time spent on our website. This information may be used, for example, to alert you to software compatibility issues or to resolve technical or service problems, or it may be analyzed to improve our web design and functionality and our ability to serve you.

In certain cases, we may use third-party service providers to place advertisements for us on other websites, and to help us measure brand awareness and the effectiveness of our online advertising. These service providers may use cookies and web beacons, tiny invisible graphics that contain unique identifiers, to collect limited technical, web navigation, and other information, such as the advertisement presented, your IP address, operating system and browser type, the webpage from which you linked to our site (if any), and pages visited or generated on our site. We and our service providers may use data collected on this site to serve ads to you on other sites as you browse the web. We do not provide any personally identifiable information about our users or clients to these service providers, and they do not collect such information for us. All information collected on our website is used exclusively by Vanguard, or by our service providers on our behalf, and is not shared with unaffiliated third parties.

Vanguard uses the Evidon assurance service to comply with the Self-Regulatory Program for Online Behavioral Advertising managed by the Digital Advertising Alliance. As part of this service, Vanguard's advertisements on other websites are sometimes delivered with icons that help individuals understand how their data are being used and provide choices for individuals who want more control. For information about online behavioral advertising and your choices, you may visit http://www.aboutads.info.

Within Vanguard, we restrict access to your confidential data to those Vanguard employees who need to know the information to provide products or services to you. To protect your personal information, we maintain physical, electronic, and procedural safeguards in keeping with industry standards, and we review and adjust these safeguards regularly in response to advances in technology.

For your protection, we recommend that you do not provide your user name or password to anyone. If you become aware of any suspicious activity relating to your information, please contact us immediately.

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